Orders received between Monday and Friday are processed within 1-2 business days. Once your item has shipped, we will send you another email containing the tracking number of your order. Some Melhart manufactured products are made to order and delivery time varies. Please call for delivery estimate.
FREE UPS Ground Shipping On All Orders $75 and Over (excluding Alaska & Hawaii)
Continental United States
UPS Ground: 1 to 5 business days from time of shipment
UPS 3- Day Select: 3 business days from time of shipment
UPS 2nd-Day Air AM: 2 business days from time of shipment
UPS 2nd-Day Air: 2 business days from time of shipment
UPS Next Day Air Saver: 1 business day from time of shipment (by end of day)
UPS Next Day Air: 1 business day from time of shipment
*(Next business day delivery by 10:30 a.m., 12:00 noon, or end of day, depending on destination)*
In-Store Pickup: pickup in store
Free Ground Shipping Guidelines
Very heavy (over 70 lb.) or oversized packages such as PA’s, Cabinets, and School Music Equipment, which are required to ship via freight are not included in Free Ground Shipping. Please call for details on freight charges for your particular item(s). Please see product description page or shopping cart.
100% Satisfaction Guaranteed!
- Valid only on shipments to Lower 48 states.
- At this time we do not currently ship internationally.
- Products that ship separately such as Drumsets do not qualify!
As part of our commitment to customer service, Melhart Music Center offers a money back guarantee. If you are dissatisfied in any way, with a purchase from our website, you may return the item(s) for an exchange or refund within 30 days of purchase. All items must be returned in it's original condition. Your receipt, manual, and all original packaging are required for an exchange or refund. Please be advised that prior authorization is required on all returns. Any returns sent to us without a return authorization cannot be accepted. If returning an item(s), you must include all parts and pieces to be eligible for a refund. Also, to ensure that your returns are received, please make sure to add insurance to your parcels through a preferred mail delivery service.
- Copy-protected material such as sheet music, videos, software, sample libraries
- Recording media and computers: cassettes, reels, DAT tapes, minidiscs, CDRs
- Drumheads, drumsticks, cleaning and care products, rosin, tubes, strings
- Reeds, harmonicas, pitch pipes, earplugs and other in-ear monitors
- Clothing and body jewelry
*All Original Packaging includes: cables, power adapters, manuals, blank warranty cards, etc..., as well as the actual packaging.*
All returned itmes will be inspected and any deemed in a condition less than described will be assessed a 15% restocking fee. Order shipments that are refused are subject to a 15% restocking fee.
How Refunds are Processed
Charges made to a credit card will be refunded, less freight, handling and any reconditioning charges, to the same credit card. Payments made by check will be refunded with a check, after sufficient time has passed for your original check to completely clear through the banking system.
Prices and Specifications are Subject to Change
Melhart Music Center always strives for accuracy in the information and pricing we present. However, we are not responsible for typographical errors, incorrect specifications furnished by manufacturers, or for price changes. Prices are subject to change without notice.
All transactions are handled by our server using Secure Socket Layer technology, certified by network solutions. This encrypts the data that is sent to and from our servers. If you have further questions please contact us here at Melhart Music Center.